CLOSED TO MEMBERS

The Burnaby Plan Office is currently closed to members.
Until further notice, we are no longer accepting members at the Burnaby location. We continue to serve members over the phone, via mail, and email. If you have any questions or require assistance, please mail, email or call us at the contact information listed below. For more information, visit iwafibp.ca/what-s-new. 

 

GENERAL INQUIRIES

Suite 2100
3777 Kingsway
Burnaby BC V5H 3Z7
Canada

T 604.433.6310
TF 1.800.663.4384
F 604.433.0518

 

PENSION INQUIRIES

T 604.433.5862
TF 1.800.913.0022
pension@iwafibp.ca
 

LTD AND REHABILITATION INQUIRIES

ltdrehab@iwafibp.ca

 

EMPLOYER AND CONTRIBUTION INQUIRIES

T 604.433.6310
TF 1.800.663.4384
contributions@iwafibp.ca

 

MEMBER COMMUNICATION

communications@iwafibp.ca

 

Be fraud aware

Unfortunately, fraud does happen. Please note that the Plan Office will never:

• Contact you to purchase additional insurance or pension credits,
• Ask you to email or text us your personal banking information (forms containing confidential information must be mailed or faxed to us instead), or
• Send you an email with a link prompting you to enter your personal banking information.

If you receive a suspicious call, email or letter, contact the Plan Office directly before providing any information.