Privacy Policy
1. What should I do if my pension cheque doesn't arrive?
2. What should I do if my pension benefit doesn't arrive in my bank account?
3. I've changed banks. How do I make sure my benefit will get deposited correctly?
4. How do I report the death of someone who was receiving a pension?
5. What happens to my pension if I return to work after I retire?

1. What should I do if my pension cheque doesn't arrive?
If you have not received your pension cheque by the 1st of the month, please contact the Plan Office.  If you moved recently, we may not have a current address.

2. What should I do if my pension benefit doesn't arrive in my bank account?
Pension cheques are automatically deposited in your bank account on the 1st of every month.  If your cheque does not arrive in your bank account, please contact the Plan Office.  If you've changed bank accounts recently, we may not have the correct account information. Changes to your banking information do not occur automatically; you need to complete a new Direct Deposit Authorization Form located in the FORMS menu at left.

3. I've changed banks. How do I make sure my benefit will get deposited correctly?
You must complete a new Direct Deposit Authorization Form and return this to our office in order for us to make changes to your banking information.  You may download a new Direct Deposit Authorization Form to print (from the FORMS menu at left), complete and return to our office.  You may also contact us and we will mail you a new Direct Deposit Authorization Form for completion.

4. How do I report the death of someone who was receiving a pension?
Please contact the Plan Office as soon as possible.  Any payments made to the pensioner in the month following the month of the pensioner's death must be returned to the Plan.  Plan Office staff will review the pensioner's file and determine if any death benefits are to be paid (depending on the option chosen by the member) and will adjust the records and, if applicable, the pension benefit amount, accordingly. The Plan Office also requires a copy of the death certificate.

5. What happens to my pension if I return to work after I retire?
You cannot receive a pension and earn pension credits in the Pension Plan at the same time. If you retire and begin to receive your pension, then return to work for a participating employer: Your pension will stop if you work 20 hours or more per week.
  • When you stop working for a participating employer, any pension credits you have earned since you started working again will be added to your retirement benefit.
  • Your pension will continue if you work less than 20 hours a week for a participating employer.
  • Your pension will continue regardless of your employement status if you work after December 1st of the year in which you turn age 71.
You ARE NOT restricted from working full-time or part-time in non-IWA work.